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"Carriers take more and more seriously the enormous potential of web-based group plan management systems."
Gartner Inc.

"…we need to upgrade our old systems with an integrated Web-based solution which can give us all the needed flexibility without throwing down the drain past investments. will allow us to unify and simplify our administrative processes. We are convinced that with C-surance, we will meet the challenges of our industry. "

Improve services while reducing costs.

Many market research states that more and more carriers are outsourcing IT functions as well as business processes in order to reduce administrative costs and improve services to their clientele. is up to the task, providing more than just outsourcing services.  It brings the carriers access to best of class products that can be customized to insure more branding investments. is a business solution that carriers can adapt to their specific needs, to manage group insurance services, sustain a large offering of products and optimize their IT resources in order to reach their business goals and quickly respond to the changing market environment. links different legacy systems and improve the efficiency of the carrier’s business processes including all the sales processes, communication with their network of professional group benefit advisors and actuaries, distribution and claims payment...  

By expand the sharing capabilities of the information and adding a new higher level of discipline in maintaining information can improve processes by insuring large scale collaboration of each and all participant.

Here are some of the benefits that brings to the Canadian carriers. with their network of professional group benefit advisors and actuaries, distribution and claims payment...  

. Provides an opportunity to invest more in BRANDING by sharing IT budgets for none distinctive activities.

. Allows for focusing on the 20% of activities that brings 80% of income and profits.

. Open the door to new outsourcing opportunities for tasks that are neither Core nor differential.

. Capitalize on the WEB to improve relationship with distributors, clients, partners and employees.

. Bring a new instant and easy way to introduce new product to market,

With the collaborative approach, each participant has higher responsibility level and must commit to extended contribution in sharing and managing ALL the needed information.  Hence, in the initial phase of group insurance, an advisor/actuary will need to fill in all the needed information to insure efficient underwriting.

. Eliminates double input and reduces costs by providing centralized processes.

. Improve or gradually replace legacy system functions without tempering with the enterprise activities.

. Optimize previous IT investment.

. Reduces capital investment needs.

. Improve efficiency of business processes.

. Reduces management and underwriting costs.

Three integrated and synchronized in real time modules : provides powerful and simplified tools to manage and share information to respond to the specific needs of your client.  With such efficiency and ease of use, you will be in a position to drastically cut your management cost while improving your underwriting by reducing the traditional burden associated with access and management of the right information.  Responding to Request for Proposal will become a simple procedure insuring cost saving in the process.

1) Service Module - Market researches

Conceived to ease and accelerate underwriting processes, this module insures simplified input, sharing and communication of all the critical “Request For Proposal” information provided to you for underwriting purposes: list of employees and salary, detailed benefits plans, experience history, etc....

Automated tools will provide with a unique opportunity to compare the current plan, the new demands, requested options   well as your own proposed solution.  You will now be able to view in a comparative mode and in minute details all the differences and/or compliances with your own offer.  Clear, structured and highlighted comparative tables will insure transparency and right decision making based on the products as much as on prices.

NO OTHER system can offer you as much efficiency and productivity as this specialized module.  MDI professionals made sure to invest all the needed energies and efforts to insure simplicity and service optimization.  This will become the basis for your operation.

2) Service Module– Administration

The Administration service module allows you, your distributors, or clients to input in real time any employee changes or request for changes.    One single command and can:

  • insure integrated contract management in either division/class, modular, Health Spending Account or Flexible (Flex) plan management mode;
  • generate single or multiple carrier(s)/sponsor invoicing,
  • calculate and optimize employer/employee contribution,
  • share information with your client HR or payroll system.

This module provides you with full control all the access rights and information in compliance with the various mandates and responsibilities that you will assign your clients and service providers.  As CLIENT you have the power and the ownership of processes and data.  Hereby YOU select how to share information and access.  Your clients will depend on your expertise as well as your added value.
will keep tracks and save full history of events over the years.  Making sure any and all important information will be available when needed. 

With a single touch of the keyboard, you are from now on in full control of your information, on-line and in real time with all.  This is the end of manual, redundant and E&O prone processes

3) Service module– Claim adjudication

If and when needed, you can access a powerful claim adjudication module.

This simplified and sophisticated adjudication module, allows for real time at source adjudication of claims.  You can select to manage internally or outsource to the provider of your choice.  Based on the proper configuration of the adjudication rules by a professional, the input of information is simplified as the system will make all the decisions. 

Conceived to process and automatically adjudicate claims, this highly simplified module brings powerful functions to set up rules, manage and analyze your claim history.  You can now select the services that you want to manage internally, outsource or share management.  You have access to the right tools to manage them efficiently and cost effectively.  

The advantage of such a service will be significant as, thanks to this module, your members will be assured better service at a reduced cost.

Gains will compound with time.  As the usage will become more common, the standardization of the process will make this service a must value.

Canadian carriers that team up with will benefit from higher growth and by having more time to do what they do best: Insurance.

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 C-surance Service Global Inc. (MDI)
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Terrebonne, Québec
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